Tactical Crew Capacity Analyst (80-100%, all genders)

Do you thrive on analyzing complex data to shape mid-term workforce planning? Join SWISS to play a key role in optimizing crew capacity and satisfaction, balancing operational flexibility, productivity and driving efficiency in crew planning for a seamless flight operation.

Starting date: October 01, 2025 or upon agreement

You may apply in English or German.

Facts

Location

Zürich/Kloten

Employment level

Direct entry

Function

Planning / Organization

Working time

Full-time or part-time

Salary

CLA

Publishing date

07-21-2025

Application deadline

08-03-2025

As a Tactical Crew Capacity Analyst, you will develop mid-term crew capacity processes, ensuring accurate forecasting within scenarios. You will analyze production demand, provide data-driven insights for crew capacity allocation and validate capacity assumptions to enhance planning efficiency.

• Develop and manage mid-term crew capacity planning including forecasting scenarios, ensuring a balance between production demand and crew capacities.
• Provide data-driven insights to enhance decision-making in mid-term capacity planning and validate capacity forecasting assumptions.
• Develop optimal and compliant vacation allocation, freelance utilization, and part-time workforce distribution based on capacity requirements.
• Forecast mid-term training and recruiting demand based on capacity requirements and align with key interfaces.
• Recommend optimization guidelines for planning parameters to enhance crew satisfaction, operational stability and crew productivity.
• Identify process improvements and innovative solutions to enhance mid-term crew planning efficiency.

Yannick Gramfort

Human Resources

Swiss International Air Lines AG

Attractive company pension scheme, Subsidized parking or public transport, 13th monthly salary, Company health management, 25 days of annual vacation, Flight benefits, Remote working (e.g. from home), Flexible workhours and part-time working models, Diversity programmes, Paid maternity and paternity leave

Our common goal is to make each customer’s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.

• University degree in business administration, data analytics, or equivalent education.
• Min. 3+ years previous experience with complex data analysis.
• Strong analytical and conceptual skills with experience in airline operations, workforce planning, or similar functions.
• Ability to communicate complex data insights clearly and effectively to diverse stakeholders.
• Knowledge of aviation industry regulations, workforce planning methodologies, and collective labor agreements is an advantage.
• Proficiency in data analysis tools (e.g., Excel, Power BI, SQL) and experience with planning systems.
• Fluent in English; German is a plus.

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

Swiss International Air Lines (SWISS) is Switzerland’s leading air carrier. With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its Swiss WorldCargo division offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments. SWISS embodies Switzerland’s traditional values and is dedicated to delivering the highest product and service quality. The company has also set itself ambitious CO2 goals, and plans to halve its 2019 net CO2 emissions by 2030 and make its business and operations entirely carbon-neutral by 2050, particularly by promoting the use of sustainable aviation fuels. SWISS is part of the Lufthansa Group, and is also a member of Star Alliance, the world’s biggest airline network.www.swiss.com

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