We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +650’000 clients, through our performant and secured digital platforms

We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success

We are seeking a Manager for our Relationship Management Team within the South Africa Desk at Swissquote Switzerland. Reporting to the Head of Business Development South Africa, this role oversees a team of Relationship Managers and Assistants and is responsible for driving revenue growth while building and maintaining long-term relationships with institutional clients, including asset managers, trustees, banks, and brokers

Operations management:

• strong relationships with institutional clients, understanding
• Develop and maintain
• their needs and delivering tailored financial solutions
• performance data to identify improvement opportunities
• Implement, monitor and analyze
• with various internal departments to ensure relationship management and sales objectives align with broader business goals

new business opportunities

your team of Relationship Managers and Assistants

collaboration, trust and cohesion among team members

employee development through training, mentoring, coaching, and career advancement opportunities

Hiring & Onboarding

• in collaboration with your Talent Acquisition Partner
• Lead the recruitment process
• new hires receive a comprehensive introduction to the team, the organization, its culture, policies, and their specific responsibilities
• provide ongoing feedback, conduct performance reviews, and address performance issues proactively
• Set clear performance expectations
• processes in alignment with senior management and your HR Partner
• Manage underperformance

Qualifications

• 8+ years of experience in relationship management and sales, ideally within the financial services industry
• Strong leadership capabilities with proven experience motivating and guiding teams of Relationship Managers and Assistants
• Solid understanding of financial products and services, relationship management, institutional sales processes and deep knowledge of industry trends and regulations
• Experience working with or within the South African financial sector
• Ability to perform effectively under pressure in a fast-paced environment
• Excellent organizational skills with the ability to manage multiple priorities simultaneously
• Fluency in English and German is essential