Company Description

• Ennismore is the management company of 16 unique hotel brands and manages all Ennismore hotels in the DACH region from its base in Hamburg – including the 25hours Hotels, The Hoxton and MAMA Shelter. The central room reservation looks after a total of 14 hotels in the cities of Hamburg, Frankfurt, Berlin, Munich, Zurich, Vienna, Cologne and Düsseldorf
• The 25hours Hotels are extraordinary, individual hotels that inspire an urban, style-conscious audience with surprisingly uncomplicated hospitality
• The Hoxton, a series of open-house hotels, draws inspiration from the diversity and originality of the surrounding neighborhoods
• Mama Shelter offers its guests a combination of shared fun, affordability and exceptional service
• You will be the face of these brands and represent them in the market
• Are you looking for a healthy work-life balance and are you ready for a 4-day week?

How does your working day look like

• With your organizational skills, you process individual reservations and ensure that every request is handled smoothly
• With your professional and solution-oriented manner, you always find the right words to process feedback and requests from guests
• Even when the phone is ringing and emails are coming in at the same time, you stay on top of things and work efficiently
• Your charming nature not only delights guests, but you also love to use your sales skills in a targeted manner and score points successfully
• You have already gained valuable experience in the hotel or hospitality industry and feel at home in the world of hospitality and service
• You speak German and English fluently – communication is your strength
• You love being a salesperson and a host at the same time, inspiring every guest
• Attention to detail and high quality standards are a matter of course for you
• In addition to your skills, you bring your unique character and charm to the table

What's in it for you

• Work as a full-time team member only 4 days a week with full pay and the same vacation entitlement
• Get to know our 25hours Hotels and stay up to 10 nights a year for free as an employee
• Explore The Hoxton Hotels in Berlin and Vienna with one free night's stay each
• As part of Ennismore, enjoy generous discounts when visiting our bars and restaurants and when booking hotel rooms around the world
• Benefit from great offers from our numerous partners
• Be part of our colorful employee parties and much more