Medical Coordinator

The Kusnacht Practice is seeking a dedicated and skilled Medical Coordinator to join our team. In this role, you will be responsible for coordinating medical appointments for our clients, both internally and with external medical partners. You will ensure that all arrangements are carefully aligned across clinics, hospitals, and specialists, while maintaining clear and respectful communication with all parties involved.
 

Your Responsibilities

• Coordinate internal and external medical appointments for clients, working closely with partner hospitals, clinics, and external physicians
• Liaise with internal teams, external consultants, and medical partners to ensure seamless service delivery
• Prepare cost estimations, manage medical invoices (AP/AR), and collaborate with Finance on timely payments and reporting
• Accompany clients to external medical appointments when required
• Support daily medical centre operations, including therapy activities such as HBOT, infrared sauna, and cryotherapy
• Maintain documentation and filing of medical reports, invoices, and treatment-related information
• Contribute to quality management activities, including audits, inspections, and process improvements (QM qualification is a strong asset)
• Assist the Director of Clinical Operations, Quality & Compliance with operational tasks, including team scheduling, on-call coordination, and medical device maintenance tracking

You are/have  

• Background as a Medical Practice Assistant (MPA) or equivalent medical-administrative training, ideally with experience in a clinic or hospital environment
• Fluent in German and English (both written and spoken); additional languages are a plus
• Proven experience in appointment coordination, client-focused medical administration, and handling sensitive information with discretion
• Strong organisational skills, attention to detail, and proficiency with electronic data processing systems, including MS Office and web-based applications
• Professional, collaborative, and solution-oriented communication style
• Structured, proactive, and reliable work ethic with a high sense of accountability
• Flexibility to work Monday through Saturday, with Saturday shifts required occasionally as part of a rotating schedule within a standard five-day workweek
• Must-haves: A Swiss driver’s license and eligibility to work in Switzerland

What we offer 

We offer a supportive and international working environment, where you will collaborate closely with both medical and administrative teams. The role provides an opportunity to contribute to the coordination of high-quality services in a professional setting. You will benefit from clear processes, a respectful team culture, and attractive employment conditions. 

Contact Information

If this challenging role sounds like a fit for you, we’d love to meet you! Join us in making a real difference in our clients’ health and wellbeing. Please send your application in English describing your interest and enclosing your CV, references and/or recommendation letters by using our application form.