<div class="rich-editor-text"><h6>Job Informationen</h6><p class="job-information"> Location: Bern/WorblaufenWorkload: 50-60%Your tasks:You’ll be joining our dynamic operations team as a key player in modern contact center integration projects. You’ll work on-site with customers, from our offices, and remotely. Rest assured, you’ll have the support of experienced solution architects and system engineers.As the central contact person for these projects, you’ll ensure they are completed to high standards, on time, and within budget. Your expertise and approachable demeanor will engage and motivate customers, partners, and internal team members.If you’re ready to take the next challenge in project management, even if you don’t meet all the requirements yet, we encourage you to apply. We’re excited to get to know you!Your profile:Bachelor’s degree in computer science, project management, or engineeringMore than 5 years of experience leading IT, digital CX, digital product, AI or CRM projectsExperience with contact center or calling projects is a plusYou’re well-versed in cloud and unified communications technologies; if not, you want to learnExperience with Salesforce or other CRM solutions is a plusYou enjoy direct contact with customers and partners and have excellent communication skillsExperience with leading workshops is greatly appreciatedYou enjoy working as part of a team, are well-organized, and maintaining structure in your workYou are certified in project management and/or agile methodologies (e.g., PMP, Prince2, IPMA, Scrum, etc.) and ideally, you are ITILv4 certifiedYou are fluent in French and English and as a plus you are business proficient in German </p><h6> Benötigte Skills </h6><ul><li>PMP</li><li>Scrum</li><li>Salesforce</li><li>Deutsch</li><li>Englisch</li><li>Französisch</li><li>CRM</li><li>Projektleitung</li><li>Senior</li><li>Support</li><li>CLOUD</li><li>Bachelor</li></ul></div>