We are one of Switzerland’s leading business law firms and are looking to strengthen our ICT team in Zurich by hiring a service-oriented L1 IT Support Specialist with a strong interest in finance and accounting workflows, as well as a curious mindset and willingness to learn new applications, particularly billing systems such as Aderant, with immediate effect or by arrangement.

Your responsibilities

• First point of contact for ICT support and support of the Engineering team in all user- related matters
• Develop expertise in the Aderant billing system and gradually take ownership of the tool, supporting users and ensuring its effective use
• Advising and supporting users with regard to hardware, software, and mobile devices
• Creating and maintaining applications, systems, and process documentation in English
• Managing onboarding and offboarding processes and training new employees
• Support the company’s AI transformation initiatives by facilitating the use of LLM technologies and gathering structured feedback on user workflows.
• Active involvement in ICT projects and support in the further development of our ICT landscape
• Close collaboration with our ICT team in Zurich and Geneva and with external partners in German and English
  

Your profile

• IT apprenticeship, CFC, or equivalent qualification
• At least 2 years of experience in 1st level helpdesk support
• Solid knowledge of Microsoft Office and Windows environments
• Experience with Active Directory and Exchange is an advantage
• Native German speaker with strong English skills (minimum B2 level)
• You have a curious mindset and enjoy learning and developing new applications
• You are a strong team player with a hands-on mentality
  

What we offer

• Attractive working conditions: A modern working environment, a comprehensive social security package, an attractive pension scheme with fair cost sharing, and a wide range of benefits supporting health and work-life balance
• Team spirit & collegial atmosphere: You will join a committed, dynamic, and supportive team characterized by mutual trust, professionalism, and a respectful, collaborative culture
• A future-oriented employer: As a leading business law firm with an international focus, we offer an inspiring professional environment and the opportunity to actively shape your career within a firm known for its strong reputation, clear values, and sustainable outlook

Schellenberg Wittmer is committed to fostering an inclusive working environment and supports flexible working models within an agile workplace. We would be happy to discuss these options with you.

Jennifer Funk, Human Resources, Zurich, will be pleased to receive your application documents by email at E-Mail schreiben and is available to answer any questions you may have. We look forward to meeting you!

Applications from recruitment agencies will not be considered.