Head of Talent Business Partnering, Retail Operations für On AG in Zurich - jobzüri.ch
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      27.01.2026

      Head of Talent Business Partnering, Retail Operations

      • Zurich
      • Festanstellung 100% | Führungsposition | Management / Kader

      • Merken
      • drucken
       

      On AG

      On AG

      Head of Talent Business Partnering, Retail Operations

      We are redefining the retail experience, scaling our global footprint toward 300+ stores while maintaining premium standards and our unique culture. Our mission is to ensure that as we grow, the human element of our retail operations remains our greatest competitive advantage

      Key Responsibilities:

      • EMEA Regional Business partnering: Directly lead the EMEA talent BP team as a key priority. You will ensure the region serves as the global gold standard for retail operations and talent density, providing high-touch partnership to regional leadership
      • Global Coordination & Strategic Orchestration: Act as the central point of coordination for all regional Retail Talent BPs (AMER, APAC/China), aligning daily talent topics with our global strategic vision
      • Team Member Experience: Lead the effort to ensure the team member journey—from onboarding to offboarding—is consistent, premium, and frictionless across all regions
      • Market Entry & Expansion: Lead the talent workstreams for new country openings, coordinating and supporting talent functions during the opening process, to ensure new teams are culturally immersed and operationally ready
      • Model Application: Ensure that rewards, processes, and systems are designed to maximize team member engagement and clarity in every market
      • Empowering Communication: Establish a light-touch, supportive communication rhythm that fosters a sense of global community and celebrates regional excellence

      You are an entrepreneurial builder who thrives in ambiguity and has the grit to handle daily operational challenges while keeping an eye on the long-term horizon. You are a natural connector who influences through partnership rather than hierarchy

      What you bring:

      • Experience: A minimum of +5 years in Regional HR leadership roles specifically within the Retail or Hospitality sectors. You have a deep understanding of the floor and understand how operational decisions impact the frontline experience
      • Regional Mastery: A proven track record of managing complex, multi-country landscapes during periods of fast growth, with extensive experience specifically in the EMEA region
      • Agility: The ability to navigate shifting priorities in a fast-growing business without compromising the quality of the team member experience.Informed Judgment: You combine data-driven insights (retention, employment costs, business KPIs) with professional intuition to make sound decisions in a dynamic environment
      • Strategic Alignment: You can translate high-level business needs into realistic, executable plans that bring people on board and create alignment across regions
      • Language: Fluency in English is essential; additional languages relevant to our EMEA footprint are a plus

      You will join a dynamic, global Business Partnering team that acts as the strategic engine for our retail growth. Reporting to the Director of Business Partnering, Retail, you will lead the EMEA regional BP team and collaborate with a global network of talent partners across AMER and APAC. You will partner closely with Global experts and Retail Operations leaders to ensure that our organizational model is lived every day in our stores

      Just by the banks of the Limmat you’ll find our largest global hub in Zürich West – On Labs – where you can hike up 12 floors through our custom-built spiral trail

      What we offer

      • On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose
      • On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination
      • Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things

      Ready to dig into the details?This second interview will be held with your future manager and will focus on the specifics of the job. Together you’ll delve into your unique skills and experiences and how they could be relevant at On. It's also a time to assess how you might feel working side-by-side. Bring any questions you have about the job, the team or anything else you might like to know – this is an open forum

      Are we a good fit?We’ll get together internally to share our feedback and decide if we’re a match. We know that job searching is a big time investment, so it’s not a decision we take lightly. It’s also time for you to reflect on the experience – are we the right place for you?No matter the outcome, we’ll give you meaningful feedback

      You'll start by submitting your application to a specific role

      Arbeitsort: Zurich