Global Accounts Lead, Sustainability

Zurich, CH, 8005

About the role:

The Global Accounts Lead, Sustainability, is the first point of contact on all sustainability topics for selected Global Accounts. This role takes the lead for strategic and operational relationships with the sustainability teams of selected Global Accounts. This role is part of the Global Accounts Sustainability Team (which sits within the Customer Solutions Team) and reports to the Head of Global Accounts Sustainability.

This role offers an exciting opportunity to help build upon BC's customer experience ambition through the development of impact-led initiatives that make a difference on the ground and play a role in shaping the global cocoa and chocolate supply chain.

Key responsibilities include:

• Manage strategic and operational sustainability relationships with selected Global Accounts.
• Convert Global Accounts conventional volumes to sustainable.
• Work in close collaboration with the Head of Global Accounts Sustainability and the Global Sustainability Team to ensure alignment with BC’s sustainability offering and pricing strategy, enabling the sign-off of customer negotiations and contracting.
• Develop end-to-end sustainability strategies and programs to jointly tackle the largest sustainability issues in Cocoa and Chocolate (human rights, forest conservation, poverty, and net zero).
• Collaborate with the Solutions Design team to develop customer programs based on complex briefs.
• Position BC as the leader in sustainability.
• Lead representative & subject matter expert for Forever Chocolate strategy/progress to some of BC’s largest customers.
• Travel requirements: Availability and willingness to travel globally up to 30% of the time. Travel to origin countries including remote in-field trips.

About you:

• Master's degree in relevant fields such as agronomy, development economics, environmental science, sustainability, or related.
• Business-focused degree in relevant fields such as commerce, supply chain or business administration.
• At least 8 years' experience in customer-facing or multi-stakeholder roles at the global level in large corporations.
• At least 3-5 years of experience in agribusiness and smallholder sustainability program management (ideally cocoa).
• Experienced cross-functional professional tasked with complex briefs, challenging timelines, and ambiguous and multi-stakeholder environments.
• Broad and deep understanding of major cocoa and chocolate industry sustainability issues i.e. human rights, deforestation, poverty, carbon / SBTi, traceability, and regenerative agriculture.
• Highly skilled in communication, especially in translating complex technical topics into clear and sharp messaging to varied groups of stakeholders and levels of understanding of the topic.
• Analytical and strategic thinker, able to translate customer briefs and available data into well-thought-out customer program strategies and accompanying programs.
• Strong commercial acumen to be able to drive engagement with customers and customer key stakeholder.
• Fluent in English (written, spoken). French, German, Spanish or Portuguese is a plus.

Job Segment: Agricultural, Sustainable Agriculture, Scientific, Supply Chain, Bilingual, Agriculture, Engineering, Operations