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A new transformational adventure awaits you…

• How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?
• As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet
• Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!

It’s important to know, what you do matters. At Zurich, we don’t just cover, we care

• As a Forensic Accountant within our Life Claims Technical Centre of Excellence, you’ll play a key role in delivering specialist financial insight across complex and high-risk income protection claims. You’ll work at the heart of our claims function, helping ensure calculations are accurate, fair and consistent, ultimately improving outcomes for our customers
• This is an opportunity to apply your technical expertise in a role that blends deep financial analysis with coaching, innovation and continuous improvement. You’ll contribute to uplifting capability across the business while supporting the evolution of digital and AI-enabled tools that enhance how we assess claims
• You will also be responsible for the following: • Deliver specialist forensic financial assessments across complex income protection claims, including earnings and benefit calculations, • Provide expert advice and guidance to claims teams on financial assessments and policy interpretation, • Review high-risk claim calculations prior to payment to ensure accuracy and consistency, • Conduct targeted retrospective reviews to identify payment leakage and customer impacts, • Support the ongoing development and governance of AI-assisted calculation tools, • Coach and uplift the capability of Claims Consultants through technical guidance and training

You’re naturally curious and detail oriented, with a passion for getting things right and improving how things are done. You build trust quickly, communicate clearly and enjoy working collaboratively to solve complex problems and support others to succeed

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.,

• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave)., • Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees., • Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal., • Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality., • Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role., • Take advantage of global mobility opportunities across more than 200 countries worldwide., • Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day., • We plant a tree for every new employee., • Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few
• We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work life balance, and thrive in a supportive environment
• Zurich is an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, please let us know at the time of your application
• So, if you want to come on an adventure that will build a brighter future together and feel a sense of togetherness, please apply today to start your adventure