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At least three years of practical work experience in the same or a related industry, • You enjoy providing excellent service and are always on top of things, • You organize your work in a structured manner and enjoy communicating in German and English; handling complex guest correspondence is essential. You creatively address guest issues and implement new ideas with great interest and a keen sense of guest needs., • You can effectively handle more challenging tasks even under stress and time pressure over the course of several days. You’re flexible and fit well into a young, dedicated team; you’re helpful and cooperative, • For us, the guest is at the center of our business philosophy and actions—not just in mission statements on paper, but in practice and in our day-to-day work, • Our team is extremely innovative and eager to experiment. If you also enjoy new things and challenges and approach them with curiosity and a drive to get things done, you’ll be a perfect fit for our team, • You’re anything but ordinary!
Responsible for ensuring smooth service operations, guest service during your shift, • Enforcing and meticulously maintaining the hotel’s internal standards regarding guest service, • Taking reservations, • Welcoming guests, seating them, providing guest service, and seeing them off, • Knowledge of the entire food and beverage menu, as well as all services available at the hotel, • Providing friendly, prompt, and clean service of food and beverages, as well as attentive and friendly guest service. , • Training new employees
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