Claim Handler

Location: Winterthur

Job Startdate: By agreement

Workload: 100%

Responsabilities:

• Follow up, verify and settle claims from our customers in claim communication database (e.g. JIRA).
• Maintain claim data in our ERP system (SAP S/4 HANA)
• Cooperate and communicate with relevant WinGD departments
• Give continuous support towards our local and global Purchasers and Parts Order Coordinators
• Review and verify technical specifications and requirements
• Report regularly our global claim settlement cost and claim status
• Report claim status in cooperation with other Claim Handlers in Korea and China

Requirements:

• Minimum 2-4 years' experience in purchasing or claim handling.
• To understand technical and commercial specifications and drawings in English.
• Logistic knowledge for global transport, import and export
• Good skills for MSO such as Microsoft Word, Excel, Outlook and PowerPoint
• Being familiar and ready to work with our ERP system SAP S/4 HANA
• High level of commitment, pro-active and self-driven personality.
• Excellent interpersonal skills and ability to communicate effectively with customers and all levels of employees with different cultural background.
• Efficient & cost-optimization oriented mindset with good negotiation skills

Our offer:

• An opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry
• A dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network
• Award winning and extraordinary products
• Multi-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking
• Dynamic and interactive working conditions. WinGD offers a non-hierarchical, agile structure where input and ideas are welcome
• In-house technology training and professional development opportunities

Application:

We only consider a complet application incl. updated CV, letter of motivation, certificates and testimonials.