• 6 months temporary contract with possibility of extension
  • Hybrid model (2-3 remote days per week)

About Our Client

Our client is a fast-growing global brand in consumer goods and retail. They are looking for an Order-to-Cash (O2C) Process Specialist to join the Global Operations Enablement team. In this role, you'll help optimize O2C processes, support ERP/CRM systems (Microsoft Dynamics 365 and Salesforce), and assist with process documentation and improvement initiatives while collaborating with cross-functional teams.

Job Description

• Support the end-to-end O2C process, ensuring smooth integration across systems and regions.
• Assist in process documentation (SOPs, process flows, data mappings).
• Participate in O2C improvement projects, helping with planning, coordination, and reporting.
• Analyze operational data to identify inefficiencies and propose improvements.
• Collaborate with business and technical teams to ensure alignment during system updates.
• Contribute to ERP/CRM transformation initiatives (Microsoft Dynamics 365 and Salesforce).

The Successful Applicant

• +3 years of experience in operations, order management, or process support.
• Basic understanding of ERP/CRM systems (Microsoft Dynamics 365 or Salesforce preferred).
• Strong organizational and communication skills.
• Interest in process optimization and digital tools.
• Ability to work independently and in a fast-paced environment.
• Fluent in English; additional languages are a plus.

What's on Offer

• Join a high-growth, purpose-driven company with a global footprint
• Work in a collaborative, innovative, and design-led environment
• Opportunity to shape and scale global operations processes

Quote job ref

JN-102025-6864801

Job Function

Accounting, Audit & Advisory, Tax and Treasury

Specialisation

Business Analysis / Systems Analysis

Industry

Retail

Location

Zürich

Contract Type

Interim

Job Reference

JN-102025-6864801

Job Nature

Home Office